Returns & Exchanges

We want you to feel as bold and confident as your new outfit. If your purchase isn't a perfect match, you can return or exchange eligible items within 14 days of delivery.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still have the original 'That Sassy Thing' tags attached to qualify for a return.

2

Submit a Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Ship

Securely package your items and use the prepaid shipping label provided in your confirmation email to drop the package at any authorized carrier location.

4

Receive Refund or Credit

Once our team inspects your return, we will issue a refund to your original payment method or provide store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing